Knowledgebase
Instant messaging
Posted by David Brooks on 16 July 2015 02:41 PM

Messaging is another free YunGO service. You can initiate a chat (text conversation) with other YunGO user by taping on free chat icon in the contact details view or using the shortcuts icons in the Contacts list. Another way is to start a new chat from the Chats menu and choose the destination contact.

The chat menu shows all messages in form of threads grouped by sender, similarly to the call log. When clicking on a row the conversation view opens which contain the received messages and own messages sent to this user, all shown in chronological order.

 Deferred messages

Messages are delivered instantly to the other party if only they are online, otherwise the message will be stored on the server and a push notification sent. When the user comes online, all new messages from their inbox are downloaded.

 Delivery confirmation

Message status is indicated on the right side of the bubble. Four message statuses can be indicated:

  • Sending – may show up only for a moment, just after you sent a message. It is visible during the time when waiting for response from the server or a timeout
  • Failed – if there is no response received from the server, for example if there is network connectivity problem. Messages with this status can be re-sent by tapping on them and selecting appropriate icon.
  • Sent – when the messages reached the server so that we can be sure that it will reach the other user whenever they are online. Also he should receive PUSH notification already
  • Read – when the message was received by the destination user. It does not necessarily mean that the user has read it, but the message for sure is shown as new in his chat menu.
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