Knowledgebase
Knowledgebase
N. YunGO Local Number
Posted by Steve Robson on 18 October 2019 10:11 AM

YunGO local number

YunGO Local Number is a country-based phone number that your friends and family can use to call you as though you are at home, wherever you are in the world.

Add a local number to your YunGO account to keep in touch on the go.

  Introduction to YunGO Local Number
  Get a YunGO Local Number
  Do I need to pay for incoming calls?
  How much does it cost for someone to call me?
  How much does a YunGO Local Number cost?
  Payment methods for YunGO Local Number
  Cancel your YunGO Local Number
  Transfer your YunGO Local Number to a new account
  See active or expired numbers

Introduction to YunGO Local Number

With a YunGO Local Number, everyone can call you on a number from your home country, even when you are in another country.

This number can:

  Receive incoming calls through the YunGO app (uses data)

Benefits of YunGO Local Number:
  You can have more than one number in more than one country*
  Contacts can call you for the same cost as any other call in that country
  Unlimited incoming calls (uses mobile data)
  People who don't have YunGO can call you and you will receive the call on YunGO rather than through your phone network
  You can use your Virtual Local Number on all your devices with the YunGO app

*Some countries may require proof of residence before you can have a number there.
There is a limit of two numbers.

This number can't:

  Make calls or send SMS
  Be used to verify your YunGO account or any other online account that uses a phone number

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Get a YunGO Local Number

Open your YunGO app to sign up for a YunGO Local Number.

1.  Open the more screen
2.  Tap on YunGO Local Number
3.  Choose the country you want a number for
4.  Choose the type of number you want - area based, mobile, national
5.  Confirm the number
6.  
Follow the payment instructions

Once you have paid you are good to go.

Please note:
 Your payment is a recurring payment, it will renew automatically at the end of your subscription period. You can cancel your subscription at any time.

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Do I need to pay for incoming calls?

No, unlimited incoming calls are included in your subscription payment.
There are no additional charges for your YunGO Local Number.

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How much does it cost for someone to call me?

Calls to YunGO Local Number are charged at the same rate as any other call. The exact cost will depend on the charges from the person's call provider, and where they are calling you from - for example, the same location as the number, a mobile or landline number and so on.

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How much does a YunGO Local Number cost?

The prices for YunGO Local Numbers can vary based on where you are buying a number for, and whether it is a landline, mobile or national level number.

The price for any number is always displayed below your choice. 

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Payment methods for YunGO Local Number

Pay for your subscription through the App Store, Google Play or credit card (Android users). Your chosen payment method will be charged automatically every month.

You can cancel your subscription at any time, but no refunds will be given if you don't use your number.

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Cancel your YunGO Local Number at any time

You can cancel your subscription for your YunGO Local Number at any time. If you cancel your subscription in the middle of the month, the number will remain active until the date your subscription would normally renew.

Don't forget to make sure that your payment is canceled through your payment provider.

Please note: You can not reactivate your number once it has expired. After this time you will not be able to have the same number again, even if you buy a new subscription in the future.

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Transfer your YunGO Local Number to a new account

If you change your phone number, you can transfer your YunGO Local Number to your new account.

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