M. I have positive balance, but can’t make any call. Why? - Powered by Kayako Help Desk Software

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M. I have positive balance, but can’t make any call. Why? Posted by Steve Robson on 13 August 2019 12:30 PM
Our fraud detection team can block any specious accounts any time. If you have provided an email address in your profile, we will email you instructions how to unblock it. Otherwise, please send your ID with photo and credit card front side holding in your hands. This procedure is a must to make our service stable and offer lower rates for our services. Thank you for understanding.
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